• Weston Super Mare Hotel & Restaurant Association

Privacy Policy

Florence Guest House respects your privacy and seeks to protect your personal data and complies with General Data Protection Regulations (GDPR).

The following information describes how we gather and use data.

In order to be open and transparent, Florence Guest House wants you to know that:


Florence Guest House is the Data Controller of the information you supply.

Florence Guest House has a Data Protection Officer and contact details for this person may be obtained by writing to info@florenceguesthouse.co.uk with the line ‘data information request’ as the subject line.


The information we collect from you on this website and subsequently process may include your contact details (name, address, telephone numbers, email address etc.) and any other data that is required for the purposes of enabling Florence Guest House to provide you with the appropriate goods or services that you seek. We may also collect personal data for example to verify VAT exemption.

In particular, Florence Guest House has the following legal bases for the processing of your personal data:

Any recipients

Florence Guest House does not share or sell any customer data to third parties.

Details of transfers

The information will not be processed outside the European Economic Area without your prior written consent.

Retention period

The information will be retained for as long as is necessary in order to answer queries or resolve problems and in accordance with requirements by the law. When the information is no longer required, it will be destroyed securely.

The existence of data subject’s rights

You have certain rights, which include:

If you wish to exercise any of these rights, please contact the Data Protection Officer for details.

of how an application may be made. You can do this by contacting

info@florenceguesthouse.co.uk with “data information request” in the subject line.

The right to withdraw

You may ask us at any time to stop contacting you by way of direct marketing. You can do this by contacting info@florenceguesthouse.co.uk with “change personal details” in the subject line or by following instructions on any email.

The use of cookies

We use cookies to improve your experience on our website and for traffic data purposes; we do not store any personal data in cookies. Deleting or blocking cookies will mean parts of the website will not work.

Our mailing address is: info@florenceguesthouse.co.uk

Florence Guest House,
32 Upper Church Road,
Weston Super Mare,
Somerset BS23 2DX.